Don't uninstall Acrobat Professional unless you have the DVD or the installation download and product key/serial number from Adobe to reinstall it with, unless you're planning to install and use Adobe Reader instead. Note: Acrobat Professional is not a free program like Adobe Reader.

Tip: If repairing Adobe Reader doesn't fix the problem, it may be necessary to uninstall and reinstall Adobe Reader.

Log back in to QuickBooks Online, then try to print.

When the process is complete, select Finish.

Select Acrobat or Adobe Reader, then Uninstall/Change.

Select the Start button at the bottom left of your screen.

Close Acrobat/Reader and all open web browser windows.

If you've updated to the latest version of Adobe Reader/Acrobat and it hasn’t fixed the problem, you'll need to repair your Adobe installation. The program will check for a new version when you launch either Acrobat or Reader as an application, and will prompt you to install a new version when it's available.Ĭheck the Adobe website for detailed instructions. For help printing in Mac OS X, see Troubleshoot printing issues in Safari.Īutomatic updates for Adobe Acrobat and Adobe ReaderĪdobe Acrobat and Adobe Reader will automatically detect if a new version of the software is available. Note: This article discusses printing in Windows. Updating, repairing, or re-installing your Adobe Reader/Acrobat is simple and can be accomplished by following a few simple steps.

Most printing problems in QuickBooks Online can be resolved by updating Adobe Reader/Acrobat to the latest version or by repairing your Adobe installation.

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